Job: Compliance Advisor
Salary: Up To £24,000 with quarterly bonuses available
Hours: You will work 37.5 hours per week
We are the UK’s favourite car-buying service and we are growing FAST! We have over 500 branches and are opening more sites each month
We are looking for enthusiastic, passionate, honest, service-driven individuals to join our team.
Don't worry if you don't know anything about cars, we will teach you everything you need to know and so much more.
Key skills needed
- Helping with day-to-day system generated checks, indicating possible risk or fraud.
- Decision making in respect of Customer contracts.
- Ensuring appropriate communications and sent to Retail Teams and Customer.
- Helping Retail and Admin teams with purchase documentation, compliance process queries & resolve payments on hold
- Liaising with Retail Management and HR teams regarding suspect staff misconduct matters. Investigating post-auction grievance claims for potential civil claims
- Responding to GDPR incidents and Subject Access Requests
- Weekend work will be required. Other team members work every 3rd weekend averaging 3 days per month (there is plenty of flexibility to this and weekends can be swapped in the year)
- In terms of working days/hours, it’s usual 37.5 hours per week. Work hours are typically between 8 and 5, the team needs at least one member of staff working until 1800 each weekday (1700 weekends) which is rotated between the team.
This role would suit a school leaver with good A levels or recent graduate, excellent attention to detail and good at communicating with other teams in person, by phone and email.